You’ll find out fast if it’s for you - Customer Service Representative TD Employee Review

3.0
8 May 2025
Recommend
CEO approval
Business outlook

Pros

Decent paycheck, opportunity for overtime, decent PTO, and VTO

Cons

Hours, non stop calls, not enough sick time, and vague work from home policies, was hired work from home and then they started “moments that matter” for one day at the office and I always felt on edge about when we would go back to full time. So if you’re looking for work from home, don’t apply.

Explore other reviews about TD

5.0
16 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Great hours, culture, growth, opprunity

Cons

No cons other than older systems

4.0
13 June 2026
Recommend
CEO approval
Business outlook

Pros

The management team was supportive, and the branch had a strong team-oriented culture. Because it was a smaller branch, employees had the opportunity to build meaningful relationships, collaborate across roles, and learn from one another. Team members regularly shared ideas, provided constructive feedback, and supported each other's professional growth, creating a positive and rewarding work environment.

Cons

The main areas for improvement would be compensation and scheduling flexibility. At the time, I felt the pay was somewhat low relative to my previous leadership experience in retail management. While compensation may be competitive for some entry-level banking roles, I would have appreciated a stronger alignment between pay and prior supervisory experience. Aside from that, my decision to leave was based on pursuing a different career path rather than any issues with the company itself. TD Bank offers a professional work environment, supportive teams, and valuable opportunities for growth and development within the banking industry.

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