Great place to work - Individual Customer Service Consultant TIAA Employee Review

4.0
21 Nov 2012
Recommend
CEO approval
Business outlook

Pros

Great benefits plan to include insurance, company contributions towards retirement, tuition reimbursement. Nice facilities to work in, doesn't feel like you are working in a box. There is also a clinic on site, just in case.

Cons

Depending on the manager, there could be some level of nepotism. On the whole, a good work environment to be in.

Explore other reviews about TIAA

5.0
14 June 2026
Recommend
CEO approval
Business outlook

Pros

Great work life balance, good benefits, decent pay, ease of running your own practice as an “advisor”, and healthy work environment

Cons

Management styles can vary and affect your experience, upper management doesn’t seem to be well equipped to ensure the organization’s success but it is resilient nonetheless.

3.0
15 June 2026
Recommend
CEO approval
Business outlook

Pros

Flexible hours and unlimited PTO. The internal teams are great people to work with.

Cons

Hours exceed 40 hours a week. Be prepared to work 12-16 hour days and weekends.

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