Used to be a great place, now it's just a job - Anonymous employee TIAA Employee Review

3.0
4 Jan 2013
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Most of the employees truly care. About our clients and about the mission.

Cons

But, we've grown so much and lost sight of who we are. It's really sad. I understand that growth and the bottom line are critical to success. But some areas, like IAS (Wealth Management) are so focused (at the Sr. Level) on sales and meeting goals, that there has been tremendous turnover (both voluntary and involuntary). How does that equate to providing consistent long-term service to high net worth clients?

Explore other reviews about TIAA

5.0
14 June 2026
Recommend
CEO approval
Business outlook

Pros

Great work life balance, good benefits, decent pay, ease of running your own practice as an “advisor”, and healthy work environment

Cons

Management styles can vary and affect your experience, upper management doesn’t seem to be well equipped to ensure the organization’s success but it is resilient nonetheless.

3.0
29 June 2026
Recommend
CEO approval
Business outlook

Pros

Flexibility, strong mission, nice office, generous retirement plan in addition to 401(k) match.

Cons

Lack of strategic clarity, culture that is unused to making sales, constant and debilitating reorganizations.

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