Pros
Excellent Training. Great Base Salary/ Benefits. True emphasis on helping clients. Excellent services and products for clients. Capable, smart people. The best work-life balance imaginable. Great Leadership at the individual office level.
Cons
TIAA is losing ground to cheaper providers in its traditionally core market: Institutional Record Keeper/Retirement Plan Provider. Meanwhile, TIAA has met some challenges rolling out its excellent financial planning division (IAS) to existing clients and the general public. Product offerings, such as DAF, Life Insurance, and Bank Loans have been eliminated. TIAA leadership is openly unsure about where this company will fit into the broader market going forward. Computer systems are still slow and clunky. Advisors spend way too much time on operational issues. Morale is low currently. In 2018, TIAA celebrated its 100 year anniversary. At that time, we were the "World's Biggest Start-Up". We felt like we were part of something exciting. The future seemed bright. Today, the future is uncertain and we are, at least temporarily, directionless as we wait for our new CEO to get acclimated to her new role.