3.0
27 May 2023
Current employee, more than 8 years
Recommend
CEO approval
Business outlook
Pros
-We really do put out clients first (except for service.) -Unique and cost effective products -Excellent Work-life Balance. -Competitive Pay. -Great People. -Multiple ways to help clients.
Cons
Our CEO makes $20 Million a year or $55,000 every day. Yet, she is unwilling to invest in technology/systems to improve the customer experience. Our Systems and Processes are comically inadequate. What formerly took 30 minutes to complete now takes 8 business days. I wish I were exaggerating. There is no accountability. Just empty promises of improvement year after year as things continue to deteriorate.