Hopeless in customer service - Anonymous employee TPG Employee Review

1.0
6 Dec 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Mid range price in comparison with other Service providers

Cons

Terrible customer service, Unreliable service even in Sydney unable to help if something goes wrong,

Explore other reviews about TPG

5.0
24 June 2026
Recommend
CEO approval
Business outlook

Pros

Great salary. Great perks such as daily lunch stipend, reimbursed for commuting costs. Opportunities for lots of OT if wanted but without pressure.

Cons

While everyone was kind and professional, EA’s weren’t always made to feel like part of the team like I’ve seen at other firms. Yes, they’re valued and treated well, but weren’t included in team events other than during Christmas. Isn’t a Big deal, but if I had to name a con, that would be it. Really smart people, autonomous environment, and everyone works collaboratively. It was lovely working there.

5.0
22 June 2026
Recommend
CEO approval
Business outlook

Pros

Entrepreneurial culture and very smart people

Cons

Internal processes can sometimes be burdensome

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