Pros
Almost none apart from free/discounted food.
Cons
Where do I start? I worked for this company for 2 and a half years. The last 6 months being a Shift Manager. This company partakes in many illegal practices, such as not allowing employees to take breaks, even on 12+ hour shifts, commonly will even be told you are not allowed to use the bathroom! They like illegally withholding your paychecks too! Want you check the day they're actually dated and issued? TOO BAD, get direct deposit then (illegal in MN). Want to get your check when it's delivered? Nope, they keep them locked in the safe until they say it's convenient for them to give it to you. They also like commonly stating that you cannot disclose your pay to anybody or you will be immediately fired, and even went as far as posting signs around the store stating so. (Completely illegal in all 50 states since the 2014 non retaliation for pay compensation disclosure act). They openly discriminate upon homosexuals (from the store level management to upper management). (Gay couples are not allowed to work together, but straight couples can.) This is a job dealing with food, so safety should be top priority right? Well, are you sick? Maybe even have a doctors notice stating that you cannot work, or perform a certain task? Taco Bell doesn't care! They don't care if your sick, vomiting, etc, you still are expected to come to work. Have a doctors note and they will try and refute it, saying "well, we think you can, the doctor is wrong, etc. Worked too much overtime that week? They will split it across the 2 week pay period to make sure you don't get paid the overtime for it, or at least not as much. This company has already had multiple class action lawsuits on this issue alone. Now that we got that all out of the way, how is the actual job? Well, just as bad! The pay is not very good, you get absolutely no benefits, no holiday pay, you supposedly get vacation time, but you have to meet a ridiculous criteria of hours and work schedule to get it, and if you come close to meeting those prerequisites they will immediately cut your hours and maybe not even schedule you for an entire week to make sure any of that time you earned was rendered useless and reset! (There wasn't a way for you as an employee to even check your time earned anyways). The company, and upper management has incredibly unrealistic exceptions placed on the shift leads, who then are expected to pass it down to their team. It was common to come into a shift and only have 3 people to run the entire store through the busiest hours (when you should have 6), to meet their labor cost standards. Everything there is focused around how fast you can get food out a drive through window, with no expectation of keeping any quality standard, until someone complains that their food was bad of course, which then you are heavily reprimanded for! They expect you as a manager to be a robot, no mistakes, to work with almost no staff, no breaks, no recognition for anything. And if you work the closing shifts like I did exclusively, you were expected to close and clean the completely trashed store PERFECTLY in ONE HOUR, which is impossible considering there was never enough staff to actually run well, prepare to close and keep it clean enough to do that. Missed one thing that close? Prepare to wake up in the morning to your phone blown up with mean messages from the opening crew! The tinniest problems are extremely over exaggerated. The employees and managers are treated very badly by upper in-store management, and by other shift managers in the store. As a manager they want you to treat your staff like non-human mindless robots. The rushed were insane, not enough people, so everything fell apart, very stressful everyday for everyone involved. It always lead to very rude customers you had to deal with. And being open late, you had to constantly deal with rude, drunk people everyday. Customers who lie about their order being messed up to try and steal free food, the list goes on and on. The entire company revolves around "Live Mas" (be yourself, be unique, innovative, etc..) But that is very far from the truth. They have ridiculous policies and what you can wear or do, because they want to keep a certain image for the customers, but they will happily understaff shifts so the experience is bad for the customer anyways, just to keep labor cost where they want it. They will happily make customers in the lobby wait 20 minutes for 2 items, because there is cars in the drive thru, and getting that out quick so the times for quarter are where they want it to be, so the upper management can get there bonus checks! They will happily serve food that supposed to expire 4 hours from when it's made over 8 hours after it is made to make sure nothing is thrown away to keep food cost as low as possible, so again the upper management can get there bonus checks for that too! Then you get audits to make sure you doing thins "right". When actually in reality it's wrong. All in all very bad company, never consider working here!