Shockingly bad - Dog Carer Tailster Employee Review

1.0
17 May 2023
Recommend
CEO approval
Business outlook

Pros

-Seems like most dog owners have a good experience, which is probably how they managed to get a 4+ score on most sites.

Cons

- Still haven't been paid 5 weeks later, keep chasing it up and getting told the same thing, they're requesting an update. - Terrible customer service - the phone line is a scam, it never gets connected. They stopped responding on WhatsApp as well. -The app and website are basic and so difficult to navigate. -They take 20%, which hurts even more given how s*** the service is -There's no easy way to input bank details, you have to search for the specific link or be sent one. So sneaky.

Explore other reviews about Tailster

1.0
8 July 2025
Recommend
CEO approval
Business outlook

Pros

No pro’s at all just a rip off , never use them

Cons

Went into administration 2 years ago , still took my money, don’t use them , they don’t pay you

1.0
25 Feb 2025
Recommend
CEO approval
Business outlook

Pros

no benefits whatsover- scam website

Cons

I’m extremely disappointed with my experience with Tailster. It’s been nearly two months since the booking ended, and I still haven’t been paid when funds should be available within 48 hours. Despite multiple emails and attempts to contact their support team, I’ve received no response, and the help chat on their website is unavailable. On top of this, they charge a 30% commission without providing any meaningful services or support. It’s incredibly frustrating to deal with such unprofessionalism. I would not recommend using this service.

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