Does Tailster pay their employees well?

According to anonymously submitted Glassdoor reviews, Tailster employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Tailster. This rating has been stable over the past 12 months.

How satisfied are employees working at Tailster?

51% of Tailster employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Tailster 3.7 out of 5 for work life balance, 3.6 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Tailster?

Dog Walker (10) , Pet Carer (5) , Pet Sitter/Dog Walker (5) , Carer (2) , Customer Service Representative (2) , Dog Carer (2)

What are the pros of working at Tailster according to real employee reviews?

"The work is challenging but fun, the team are all friendly and knowledgeable, and there's always at least one or two doggos around to play with." ((in 3 reviews)); "great colleagues" ((in 3 reviews)); "Good people in the team" ((in 3 reviews))

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Tailster

Tailster Reviews

3.1

51% would recommend to a friend

(25 total reviews)

Indy Sangha

46% approve of CEO

45% positive business outlook

Ratings by category

3.7

Work/Life balance

3.6

Culture and values

3.5

Senior management

3.2

Career opportunities

3.1

Compensation and benefits

1.5

Diversity and inclusion

Tailster has an employee rating of 3.1 out of 5 stars, based on 25 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tailster employee rating is in line with the average (within 1 standard deviation) for employers within the Personal consumer services industry (3.6 stars).

Reviews by job title

25 reviews

1.0

16 Feb 2020

Dont work for them!

Dog walker

Recommend

CEO approval

Business outlook

Pros

Nothing, dont use them, drop off flyers as you get more money. Did you know that if they have to use their insurance that you pay for by giving 20% off ALL your earnings they still charge you £500 excess event though if you take out your own insurance you only have to pay £150.. how does that makes sense?

Cons

* Don't pay on time * Accuse you of losing dog's when you haven't even walked them * Block you if you make a complaint against them * Treat their Dog Walkers really badly & if we where contracted employees they would never get away with how they are disappointing the freelance Dog Walkers

1.0

17 May 2023

Shockingly bad

Dog carer

Recommend

CEO approval

Business outlook

Pros

-Seems like most dog owners have a good experience, which is probably how they managed to get a 4+ score on most sites.

Cons

- Still haven't been paid 5 weeks later, keep chasing it up and getting told the same thing, they're requesting an update. - Terrible customer service - the phone line is a scam, it never gets connected. They stopped responding on WhatsApp as well. -The app and website are basic and so difficult to navigate. -They take 20%, which hurts even more given how s*** the service is -There's no easy way to input bank details, you have to search for the specific link or be sent one. So sneaky.

1.0

17 July 2019

Unprofessional when it comes to payments

Carer

Recommend

CEO approval

Business outlook

Pros

Depends where you live, in a big city you can quote to many jobs and have some bookings. Small places, I am afraid they do not get a chance.

Cons

They hardly ever pay on time. You have to chase them for your money, which clients paid for when they made the booking, sometimes months ahead. They ignore your emails, and phone calls. Never apologies for the late payments. Still I am waiting for a payment, for a job I had done last week (payment should have arrived yesterday). Truly disrespectful towards the carers. Do not sign up, unless you constantly want to chase your money.

Viewing 1 - 3 of 25 Reviews