House of cards - Client Services Talentcare Employee Review

1.0
15 Aug 2023
Recommend
CEO approval
Business outlook

Pros

It is remote and there are some really great people that work there.

Cons

As previously mentioned all the reviews are true this is not a good company with a solid foundation. ELT does not know what they are doing. Restructuring happens every other month. They do not know how to run a company, how to appropriately service clients or how to tell the truth. The CEO meets with other CEO’s and promises things that cannot be delivered or not possible and then expects the service team to figure it out. There is no structure in the company or the solutions offered. The ELT has little to no experience in Talent Acquisition prior to Talentcare and they do what is best for the ELT, not the customer! The recent layoffs came after the CEO lied about the state of the company on an all hands call which was only one of many lies told. The most unbelievable of all is that they required existing team members to sign a “No contact” order prohibiting them to speak with former employees that were affected by the layoff. Absolutely ridiculous.

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Talentcare Response
2y
Thank you for the feedback. We try to learn from our employees' experiences, but we also have to balance what we know to be true into the equation. Our ELT is comprised of a Co-founder with decades of experience in talent acquisition, along with two others who came directly from the recruiting industry with direct practitioner-side CHRO experience and a background in employer branding and recruitment marketing. Altogether, their experience comprises about 50 years of expertise in the talent acquisition industry. Our other ELT team members come from outsourcing and business services backgrounds, and this diversity of expertise is what has allowed us to shape our business in a way that meets the needs of our clients differently than other companies in our industry. While we did recently restructure our organization, the changes were designed to do exactly what you point out in your review - to achieve better organizational focus and serve our clients as best as possible. No current team members were asked to sign a "no contact" order, nor were they ever asked verbally not to speak with former employees. There have been no other significant changes to our organizational structure prior to that for years, other than promoting internal team members into new leadership positions. We understand that these changes were difficult for those affected, and we wish you well in your future.

Explore other reviews about Talentcare

5.0
24 Mar 2025
Recommend
CEO approval
Business outlook

Pros

I feel well equipped to handle takes given.

Cons

I wish the pay was a bit more, but overall great company

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Talentcare Response
1y
Thank you for sharing your feedback. We're thrilled to hear that you feel well-equipped in your role. We pride ourselves on providing the autonomy and flexibility for you to perform at your best. We understand that compensation is an important aspect of job satisfaction, and we continually strive to remain competitive. Your feedback is valuable, and we appreciate you taking the time to share your experience with us. It's great to have you on the team!
2.0
17 Feb 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Overall the hiring process was great and the people were nice except for one hiring leader who wasn’t as authentic as the other over member of the company she’s over the ABA.

Cons

pay is extremely low for the economy and they don’t expect you to have a second job. Benefits not great. Training limited.

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Talentcare Response
3mo
Thank you for sharing your feedback. We're glad to hear that you had a positive experience with the hiring process and appreciated the team atmosphere. We’re truly sorry to hear that your training experience did not meet expectations. At Talentcare, two of our core values are to test and learn always and to stretch for the next level, which means we place a high priority on continuous learning and development. Your feedback on coaching and training is incredibly valuable, and we will share it with our leadership team as we work to improve and evolve the experience for our team members. We appreciate your insights and wish you all the best in your future endeavors.
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