Don't feel the feel to be loyal to them, because they are not loyal to you - Customer Support Specialist TalkingPoints Employee Review

2.0
30 Mar 2024
Recommend
CEO approval
Business outlook

Pros

Admirable mission; nice people; team with diverse age group and liberal thinkers; I really loved the initial stipend to set up the home office. Very generous

Cons

The positions are advertised at remote, but it changed to about 40 to 50% travel which wasn't sustainable for my lifestyle, and I felt pressured to commit to all of the in person meetings to accommodate the company's desires. (Annual meetings were enough--I didn't understand the need to meet up with the individual department two more times out of the year for three days to discuss things we can talk about on Zoom and then go for drinks and be forced to be friends. My work colleagues are NOT my friends. Period.) It's interesting because it's an organization that promotes diversity and inclusion and serving under resourced families and all of the other inclusivity 'lingo,' but there are no people of color in leadership positions--none. The turnover for employees is jarring. Make sure your clear about your objectives for professional growth in the company and be ready to hit the ground running if hired because if you can't keep up with the fast pace of work and quickly learning the ins and outs of the product, they will cut you without cause. So if you're hired, have a side hustle and an emergency fund, and don't feel obligated to be loyal to them, because they are not loyal to you.

Explore other reviews about TalkingPoints

5.0
22 May 2025
Recommend
CEO approval
Business outlook

Pros

TalkingPoints truly lives and breathes its mission. It's incredibly rewarding to know your work directly contributes to improving family engagement in children's education. The team culture here is fantastic—supportive, collaborative, and genuinely focused on collective success. There's a strong sense of belonging and purpose across the organization. Career growth opportunities are abundant. Leadership actively encourages professional development, providing resources and support to help you expand your skills and advance your career. We're building some really cool, powerful, and impactful things here. It's exciting to be part of a team that's innovating and making a real difference.

Cons

Not really anything I can think of.

1.0
1 June 2026
Recommend
CEO approval
Business outlook

Pros

The company might seem like a great opportunity, but management is feeding people lies and pulling them in with empty promises. You are just signing up to be exploited and used, and unless that sounds appealing to you, staying far away would be in your best in interest.

Cons

TalkingPoints is a miserable company to work for, especially if you are trying to grow your career. The company almost never gives raises or promotions to employee; you could waste years there, consistently perform at a high level, and still never see a single meaningful change in your salary.

2
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