Great support system but lacking training and feedback - Community Manager Taylor Management Company Employee Review

The training and development aspect is lacking. During onboarding, many important processes and expectations are not fully explained, which would help new employees become comfortable and successful in their roles. Managers are often placed at a property and expected to figure things out on their own with limited guidance or support. There also appears to be a lack of ongoing employee development. Annual performance reviews and regular one-on-one meetings with supervisors are not consistently conducted, resulting in limited feedback, coaching, and career growth opportunities. Additionally, the bonus structure lacks consistency and transparency. Whether an employee receives a bonus often depends entirely on the performance of the building they are assigned to, rather than individual performance or contributions, which can be discouraging for employees who are performing well in challenging circumstances.