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TechOp Solutions International

Engaged employer

Not a positive work environment. - Operations Analyst TechOp Solutions International Employee Review

1.0
6 Mar 2015
Recommend
CEO approval
Business outlook

Pros

The team of analysts were a smart, dedicated group and the supervisors worked to keep a positive morale among their immediate reports. Plus, it's hard to be better informed about the world than when your job is to monitor news and emerging threats every day.

Cons

The 12 hour shifts and frequent changes from days to nights and back again made having a healthy work-life balance nearly impossible. In addition, there was no sense that the majority of management cared much about their analysts. When a group of analysts left, they opted to increase every one else's share of shifts rather than replace them. It saved the company money but caused staff to bear the burden of working more holidays and having less time to adjust between switching from days to nights and vice versa. They also had unrealistic expectations for perfection of analysts working 12 hours even though they themselves quoted research stating that levels of productivity tank after 8 hours of work. This is the type of place that will burn you out fast.

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TechOp Solutions International Response
9y
Thank you for your feedback. We’re disappointed to hear that you’ve had a negative experience with us. TechOp is fortunate to have opportunities that allow us to contribute to making America safe. Our Associates are well educated, highly trained, and work tirelessly to enhance our government’s operational and technical capabilities. TechOp would never blame any issues on our Associates and would encourage any team members feeling that way to take advantage of our Executive Team’s open door policy and reach out directly. TechOp takes great pride in our team. We understand that responsibility resides with the top, but that our successes are directly linked to the hard work of all of our team members. TechOp is very transparent about the stresses of providing a 24/7 Media Monitoring Capability to our customers. During the interview process, the shift work schedule is discussed in detail with every candidate so that they can take that into consideration should they receive an offer of employment from us. Our PTO benefits, combined with the flexible nature of the shift schedule, are things that TechOp leverages in order to protect the work/life balance of our Associates while also providing the critical services our customers expect from us. TechOp's HR and Recruiting team maintain a healthy pipeline of interested candidates to prevent any prolonged stresses on the core team schedules in the event of an illness, a departure, or an internal promotion. Additionally, TechOp ensures that all of our cleared Associates are also prepped as back-ups for our smaller teams that are more susceptible to schedule disruptions. It is TechOp's #1 priority to advocate for our Associates in all things, especially those that are supporting our critical media monitoring services.

Explore other reviews about TechOp Solutions International

5.0
30 July 2025
Recommend
CEO approval
Business outlook

Pros

Good pay and free hand to operate (no micro management)

Cons

Poor attention to employees needs.

4.0
16 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Good base pay. Not too much bureacracy as a consultant. Very nice people, seem to genuinely care about you and your career growth.

Cons

Benefits could be better. 401k options all have high fees.

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