Supportive environment with frustrating union and benefits issues - Customer Assistant Tesco Employee Review

2.0
29 May 2026
Recommend
CEO approval
Business outlook

Pros

(Mostly) Good Colleagues Supportive Environment Can have some good customers

Cons

Ineffectual union Awful overtime management Increasingly poor benefits and contract rules. Over my time here I saw Bank Holiday allowances go from time and a half to time and a quarter if that. Newer starters consistently got worse deals than the last. Shop consistently understaffed, store manager consistently sort to min/max earnings for the shop at the detriment to floor staff. While training exists to allow for upward progression, the incentives aren’t there to encourage the increased responsibility.

Explore other reviews about Tesco

5.0
3 June 2026
Recommend
CEO approval
Business outlook

Pros

its good that guys care about people

Cons

sometimes proccesses are so slow and it can be a promlem

5.0
13 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Nice people and a nice work environment

Cons

not very high pay or bonuses

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