employer cover photo
employer logo
employer logo

The Cheesecake Factory

Engaged employer

Overall, a wonderful and challenging work environment! - Server/Bartender The Cheesecake Factory Employee Review

4.0
2 Dec 2017
Recommend
CEO approval
Business outlook

Pros

Money is good if you know “the Cheesecake way” and you’re in the right location (I worked at the Sawgrass location and brought home on average $150 a night). Room for growth within the company! I started as a server and was promoted to bartender with no bartending experience within a year and a half. If you do your job well and show commitment, they WILL recognize you. If you like change and a challenging job, this is the job for you! New menu roll outs happen every six months. Corporate takes items that don’t sell so much off and replaces them with new and exciting dishes.

Cons

The larger and more recognized locations (based on annual revenue) have a large amount of servers (52 at my location). Off season can be rough, as management cannot favor veterans. This means you don’t get the 5 shifts a week that you’re used to, resulting in a decrease of weekly and monthly income. Management has the revolving door effect. They transfer managers from one location to another for internal reasons (promotions, issues at another location, etc.). Typically, one or two managers out of five or six go within the year. Each manager is assigned to a specific work group (servers, bar, bakery, etc) and managers switch work groups every six months. If a manager doesn’t favor you, good luck because your designated manager makes your schedule. This wasn’t a con for me, but it certainly was for others.

Explore other reviews about The Cheesecake Factory

5.0
25 June 2026
Recommend
CEO approval
Business outlook

Pros

Flexible schedule, Steady amount of work throughout the year, Supportive team and management, Understanding for employee situations, Predictable workflow

Cons

Mandatory holiday work, Difficult to get weekends off, Restaurant does not close or slow down unless absolutely necessary

5.0
11 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The Cheesecake Factory is easily the best company I've ever worked for...and I've been through a lot. Beginning with the company culture, and extending all the way through operations and into our restaurants, I've been inspired every day by the approach everyone takes to their positions and their daily interactions. Other companies hold certain values, but everyone at The Cheesecake Factory believes in and lives by them every day. The warmth and dedication to their individual roles and responsibilities is only amplified by their commitment to integrity, decency, and doing whatever it takes to support every single person else around them. Everyone is not just accepted but welcomed with open arms for who they are and what they bring to the office every day. I couldn't say enough good about this place, and I hope to never leave.

Cons

Like every company that's been around for almost 50 years, it's a little slow to adapt to current times when it comes to technology or a few other recent best practices. But no one is closed to new ideas—it just takes a while for them to take hold. Salary levels are fine, but growth takes time at the company—mainly because no one ever leaves (in a good way)—and that may not be the best fit for everyone. But the pros about this place make it worth it.

See reviews by: Helpful|Rating|Date|All