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      The Cheesecake Factory

      Engaged employer

      The Cheesecake Factory reviews

      Know your job and worth. - Food Server The Cheesecake Factory Employee Review

      4.0
      13 Aug 2012
      Food server
      Recommend
      CEO approval
      Business outlook

      Pros

      From a server/trainer perspective: If you know all aspects of your job, e.g. better than a general description for food items, drinks, etc; do running sidework, run food and never have guest complaints or cash/credit card discrepancy--you will generally have great shifts.

      Cons

      Sometimes you need to be on a manager's short list to get proper credit/attention.

      Explore other reviews about The Cheesecake Factory

      5.0
      25 June 2026
      Server/waiter
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexible schedule, Steady amount of work throughout the year, Supportive team and management, Understanding for employee situations, Predictable workflow

      Cons

      Mandatory holiday work, Difficult to get weekends off, Restaurant does not close or slow down unless absolutely necessary

      4.0
      1 July 2026
      Designated trainer/server
      Recommend
      CEO approval
      Business outlook

      Pros

      good pay to works worked ratio

      Cons

      have to work all holidays best time to make money is night shifts so really limits social time with friends and family

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