Pros
Flexible Schedule- you can choose your availability. Great for college students Great training- this job prepared me for any other bartending/serving job in the area Room for growth- many servers can get promoted within the company and climb ranks
Cons
Horrible work atmosphere. Too much drama and conflict within the staff. The staff is very gossipy and management jump in and get involved in the gossip. It feels like high school and management rather than managing jump in on the drama and gossip. Too much favoritism! There’s a reason management should not be friends with staff, schedules are written to favor friends. Sections are unfairly given. If you are buddies with the managers you will get the best section and best schedule where you can make twice the money in half the amount of time. Always understaffed! I was constantly working doubles even when I requested not to. Often I worked 10-12 hour shifts. Kitchen was often backed up which affects service in the front of the house. When items are 86’d front of the house won’t get the message until the order is out through. When guests complain, management always takes the side of the guest and rarely give their employees the benefit of the double or care to even hear their side of the conflict making employees feel unsupported.