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      The Cheesecake Factory

      Engaged employer

      The Cheesecake Factory reviews

      Good management team and environment but not that focused on employee needs - Hostess The Cheesecake Factory Employee Review

      3.0
      17 Dec 2012
      Hostess
      Recommend
      CEO approval
      Business outlook

      Pros

      Provided with very good training and the hours were plenty. Fast paced environment. Good system to swap shifts with other coworkers.

      Cons

      As a hostess, we were sometimes forced to work 12+ hour shifts on weekends...with no breaks. This was very tiring when you haven't eaten all day, are running around constantly, and ask for a break and get denied. The managers all have different techniques for seating guests and got upset if you didn't use their ways. When certain employees don't do their jobs, nothing is done.

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      5.0
      25 June 2026
      Server/waiter
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexible schedule, Steady amount of work throughout the year, Supportive team and management, Understanding for employee situations, Predictable workflow

      Cons

      Mandatory holiday work, Difficult to get weekends off, Restaurant does not close or slow down unless absolutely necessary

      2.0
      2 July 2026
      Server
      Recommend
      CEO approval
      Business outlook

      Pros

      Good co-worker. They are fun and cheerful.

      Cons

      One of the manager doesn’t seem like she want to work. Every time I asked for help she will get annoyed.

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