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The Cheesecake Factory

Engaged employer

You’re Just a Number - Server The Cheesecake Factory Employee Review

1.0
5 Dec 2018
Recommend
CEO approval
Business outlook

Pros

Discounted food Hotschedules for flexibility Clean and organized kitchen

Cons

You’ll only get good sections if you’re a favorite. It’s impossible to move up the food chain. And all of the managers are extremely passive aggressive and will make you feel like you’re worthless if you do something as minor as forgetting to add chicken to a salad, which can be easily remedied. Their training system Cheesecake University is pretentious and misleading Forced to take breaks and to take shifts as “breakers” where all you do is babysit other server’s tables and make a few dollars more per hour, no tips

Explore other reviews about The Cheesecake Factory

5.0
21 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great training, great benefits fun coworkers

Cons

Long hours, parking not the best

5.0
11 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The Cheesecake Factory is easily the best company I've ever worked for...and I've been through a lot. Beginning with the company culture, and extending all the way through operations and into our restaurants, I've been inspired every day by the approach everyone takes to their positions and their daily interactions. Other companies hold certain values, but everyone at The Cheesecake Factory believes in and lives by them every day. The warmth and dedication to their individual roles and responsibilities is only amplified by their commitment to integrity, decency, and doing whatever it takes to support every single person else around them. Everyone is not just accepted but welcomed with open arms for who they are and what they bring to the office every day. I couldn't say enough good about this place, and I hope to never leave.

Cons

Like every company that's been around for almost 50 years, it's a little slow to adapt to current times when it comes to technology or a few other recent best practices. But no one is closed to new ideas—it just takes a while for them to take hold. Salary levels are fine, but growth takes time at the company—mainly because no one ever leaves (in a good way)—and that may not be the best fit for everyone. But the pros about this place make it worth it.

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