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The Cheesecake Factory

Engaged employer

Poor Managerial Culture + Low Pay in Certain Areas - Server The Cheesecake Factory Employee Review

2.0
28 Mar 2013
Recommend
CEO approval
Business outlook

Pros

You'll have plenty of positive camaraderie with your fellow staff in the the trenches. But that's about the only pro.

Cons

Low pay in certain areas. In some places your minimum wage is so low you're completely relent on your tips. Management plays obvious favorites. A lot of personal relationships occurring between staff and staff and managers resulting in an insanely high rate of drama. Very "top-down" organization. Restaurant managers don't even have the authority to close their location in the event of severe weather it has to be run by higher-ups first

Explore other reviews about The Cheesecake Factory

5.0
9 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Excellent work environment and love meeting new people

Cons

Managers don’t really care about you

2.0
2 July 2026
Recommend
CEO approval
Business outlook

Pros

Good co-worker. They are fun and cheerful.

Cons

One of the manager doesn’t seem like she want to work. Every time I asked for help she will get annoyed.

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