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The Cheesecake Factory

Engaged employer

Very Corporate, number driven, money making, fast paced - Food Server The Cheesecake Factory Employee Review

3.0
24 May 2013
Recommend
CEO approval
Business outlook

Pros

The people I worked with were great. There is plenty of money to be made there. Fast paced environment, which helps you keep busy and makes the time go by faster. I would definitely recommend working there, but just expect a corporate atmosphere. It was not for me but I don't regret working there. The overall staff including management was friendly. You can make your schedule requests on their online system. There are great health care benefits.

Cons

The company is driven by numbers. The culture does not have much of a family environment, you come in there to make money and you leave. It was very cliquey and management was very cut throat. I came in 2 minutes late and shift was "Shark" taken by someone that was already there waiting to pick up a shift. No flexibility to suggest any improvements for the restaurant because everything is already implemented as a system. Have to wear all white...which gets dirty real quick.

Explore other reviews about The Cheesecake Factory

5.0
25 June 2026
Recommend
CEO approval
Business outlook

Pros

Flexible schedule, Steady amount of work throughout the year, Supportive team and management, Understanding for employee situations, Predictable workflow

Cons

Mandatory holiday work, Difficult to get weekends off, Restaurant does not close or slow down unless absolutely necessary

5.0
11 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The Cheesecake Factory is easily the best company I've ever worked for...and I've been through a lot. Beginning with the company culture, and extending all the way through operations and into our restaurants, I've been inspired every day by the approach everyone takes to their positions and their daily interactions. Other companies hold certain values, but everyone at The Cheesecake Factory believes in and lives by them every day. The warmth and dedication to their individual roles and responsibilities is only amplified by their commitment to integrity, decency, and doing whatever it takes to support every single person else around them. Everyone is not just accepted but welcomed with open arms for who they are and what they bring to the office every day. I couldn't say enough good about this place, and I hope to never leave.

Cons

Like every company that's been around for almost 50 years, it's a little slow to adapt to current times when it comes to technology or a few other recent best practices. But no one is closed to new ideas—it just takes a while for them to take hold. Salary levels are fine, but growth takes time at the company—mainly because no one ever leaves (in a good way)—and that may not be the best fit for everyone. But the pros about this place make it worth it.

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