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The Cheesecake Factory

Engaged employer

Tipping out here is stupid - Server/Waiter The Cheesecake Factory Employee Review

2.0
26 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Great GM, great manager for servers, culture and training are great. Money is decent.

Cons

As servers, we’re expected to tip out bar, food runners and busser based on our TOTAL SALES, not what we’re actually being tipped. So food runners get 1% bar gets 1% and busser gets 2.2%….so on a 1000 total sales your tipping out $23 to busser, 11 to bar and 11 to food runners. You have to tip the bar out even if you don’t use them for a single drink. So say on that day your tips are 180…your tipping out like 34 dollars so now your 180 becomes 146 for all the crap you deal with, running around etc…and the busses hardly do their job…as a sever your suppose to pre bus your table. Meaning, all the bussers do is bring new dishes and place them down. At that point after I’ve already cleaned my table…I’ll set my own plates and keep my 11 dollars.

Explore other reviews about The Cheesecake Factory

5.0
21 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great training, great benefits fun coworkers

Cons

Long hours, parking not the best

5.0
11 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The Cheesecake Factory is easily the best company I've ever worked for...and I've been through a lot. Beginning with the company culture, and extending all the way through operations and into our restaurants, I've been inspired every day by the approach everyone takes to their positions and their daily interactions. Other companies hold certain values, but everyone at The Cheesecake Factory believes in and lives by them every day. The warmth and dedication to their individual roles and responsibilities is only amplified by their commitment to integrity, decency, and doing whatever it takes to support every single person else around them. Everyone is not just accepted but welcomed with open arms for who they are and what they bring to the office every day. I couldn't say enough good about this place, and I hope to never leave.

Cons

Like every company that's been around for almost 50 years, it's a little slow to adapt to current times when it comes to technology or a few other recent best practices. But no one is closed to new ideas—it just takes a while for them to take hold. Salary levels are fine, but growth takes time at the company—mainly because no one ever leaves (in a good way)—and that may not be the best fit for everyone. But the pros about this place make it worth it.

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