You want to WORK at the Container Store????????? - Merchandise Processor The Container Store Employee Review

1.0
14 Jan 2019
Recommend
CEO approval
Business outlook

Pros

fellow employees where great to work with, the job itself was o.k. discount is good but they don't pay you enough to even have money to spend there.

Cons

They claim to pay 50-100% better than industry average when in turn they pay just above minimum wage. They say they want to get the work of 3 people out of you, but treat you inhumanly. Hours are never the same one week you can work 3 hours the next 20 only when it suits their needs, they say they are flexible but are not and you can never depend on a regular pay check from week to week. The co claims to care about environment but when merchandising they throw away tons of empty boxes and bubble wrap will not let employees even take one box would they would rather trow it out because they sell boxes and bubble wrap and who cares about the employee or mother earth they need to make that extra buck. if working at register they hound you to get pop customers everyday even if there are days when either everyone coming through has one or totally refuses, also your lucky if you can get someone to cover to make it to washroom. you can only get a managers position if your friend with one, does not matter how qualified you are or how long you work for them. They should be in the worst companies to work for.

Explore other reviews about The Container Store

5.0
27 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Their business, benefits and products are all incredible.

Cons

My position did not allow for a healthy work/life balance. I was never "off".

1
3.0
28 Jan 2026
Recommend
CEO approval
Business outlook

Pros

The Container Store has the most thorough training process of any company I've worked for. The environment was nice, and my coworkers and managers were all great. The employee discount is significant.

Cons

I applied because I was not getting the hours I was promised by my other part-time retail job. During the hiring process, they said I could work as many hours as I wanted, up to 29 hours per week. They did not mention until I was hired and asking for my hours that hours are dependent on how many customers you get to sign up for the rewards program. As a cashier, everyone I checked out who was not a part of the rewards program and did not want to be counted against me. Customers who are already a part of it don't factor in. I could check out 40 people in a shift, only have 5 who weren't part of the program, and only get 2 of them to sign up, and I would be penalized for that with my hours. If you work floor shifts and sign people up on the floor, it's able to boost your score since you don't interact with non-rewards members who don't want to join the system at all, but I was never offered floor shifts. They expected a 60-70% conversion rate, which is not realistic. Most people who want to be part of the program already are, and those who aren't typically aren't willing to even hear your 20-second pitch about it.

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