They expect a lot from their employees and employees get a lot in return. - Visual Sales The Container Store Employee Review

5.0
26 June 2008
Recommend
CEO approval
Business outlook

Pros

The pay and benefits are unmatched for comparable jobs. Insurance (health care, dental, and vision) is available for all part time employees, regardless of how many hours per week they work. A 401k program is available for all employees who have worked there for 11 months and are over 21. Management encourages a positive atmosphere through their attitudes and by being selective with the people they hire. They expect a lot of their employees and the employees get a lot in return.

Cons

I can't think of anything really negative. No company is perfect but TCS is really good to their employees and customers. In my time there, I had no complaints. If you aren't interested in working hard and don't want to put more than a minimum amount of effort into your job, then you probably won't like it.

Explore other reviews about The Container Store

5.0
27 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Their business, benefits and products are all incredible.

Cons

My position did not allow for a healthy work/life balance. I was never "off".

3.0
28 Jan 2026
Recommend
CEO approval
Business outlook

Pros

The Container Store has the most thorough training process of any company I've worked for. The environment was nice, and my coworkers and managers were all great. The employee discount is significant.

Cons

I applied because I was not getting the hours I was promised by my other part-time retail job. During the hiring process, they said I could work as many hours as I wanted, up to 29 hours per week. They did not mention until I was hired and asking for my hours that hours are dependent on how many customers you get to sign up for the rewards program. As a cashier, everyone I checked out who was not a part of the rewards program and did not want to be counted against me. Customers who are already a part of it don't factor in. I could check out 40 people in a shift, only have 5 who weren't part of the program, and only get 2 of them to sign up, and I would be penalized for that with my hours. If you work floor shifts and sign people up on the floor, it's able to boost your score since you don't interact with non-rewards members who don't want to join the system at all, but I was never offered floor shifts. They expected a 60-70% conversion rate, which is not realistic. Most people who want to be part of the program already are, and those who aren't typically aren't willing to even hear your 20-second pitch about it.

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