Worst Job I Ever Had - Anonymous employee The Container Store Employee Review

1.0
28 Dec 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

They hire good people, upper management cares enough to tell employees to avoid this and other review sites while themselves writing fake 5-star reviews full of TCS corporate speak.

Cons

Lies, lies, lies. They tell new employees they have just landed a dream career, then proceed to give them three hour shifts with no reasonable predictability. No promotion from within, jobs are filled before anyone knows they're available. I had a few new employees come to me in tears, asking why it's so bad. TCS is constantly being sued for violating labor laws. I don't know anyone who ever got a single 10 minute break. It got worse every year. I was never so happy to leave a job.

Explore other reviews about The Container Store

5.0
27 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Their business, benefits and products are all incredible.

Cons

My position did not allow for a healthy work/life balance. I was never "off".

1
3.0
28 Jan 2026
Recommend
CEO approval
Business outlook

Pros

The Container Store has the most thorough training process of any company I've worked for. The environment was nice, and my coworkers and managers were all great. The employee discount is significant.

Cons

I applied because I was not getting the hours I was promised by my other part-time retail job. During the hiring process, they said I could work as many hours as I wanted, up to 29 hours per week. They did not mention until I was hired and asking for my hours that hours are dependent on how many customers you get to sign up for the rewards program. As a cashier, everyone I checked out who was not a part of the rewards program and did not want to be counted against me. Customers who are already a part of it don't factor in. I could check out 40 people in a shift, only have 5 who weren't part of the program, and only get 2 of them to sign up, and I would be penalized for that with my hours. If you work floor shifts and sign people up on the floor, it's able to boost your score since you don't interact with non-rewards members who don't want to join the system at all, but I was never offered floor shifts. They expected a 60-70% conversion rate, which is not realistic. Most people who want to be part of the program already are, and those who aren't typically aren't willing to even hear your 20-second pitch about it.

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