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The Guide Dogs for the Blind Association

Engaged employer

The people in the team are great - My Sighted Guide Partnership Officer The Guide Dogs for the Blind Association Employee Review

4.0
19 June 2026
Recommend
CEO approval
Business outlook

Pros

Skilled and empathetic people in the team and direct manager was great

Cons

Not many, perhaps slightly slow decision making and a lot of changes

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The Guide Dogs for the Blind Association Response
2w
Thank you for taking the time to share your experience. We’re really pleased to hear that you found the team to be skilled and empathetic, and that you had a positive relationship with your manager. We also appreciate your feedback regarding decision-making pace and organisational change. As a charity operating in a dynamic environment, we are continually evolving to best support our service users but we recognise the importance of clear and timely communication throughout periods of change.

Explore other reviews about The Guide Dogs for the Blind Association

1.0
24 Mar 2026
Recommend
CEO approval
Business outlook

Pros

A very worthy cause and rewarding when it goes right Different locations have different cultures and may be more positive than my experience in a regional hub

Cons

Many trainers still stuck in a punishment mindset, commonly saw dogs collar checked and shouted at, on one occasion witnessed a trainer suspend a dog off the ground by the neck. Raised concerns with management, nothing was done and quickly realised I was being viewed as the problem, told in the same conversation I just didn't understand what it takes to train a guide dog. Tried to escalate to HR, literally stonewalled, absolutely no interest. Bullying and cliqueish culture and management promoted above their competence, overseeing areas in which they have no knowledge or experience. Poor institutional understanding of dog behaviour and training. Deeply entrenched resistance to change.

1
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The Guide Dogs for the Blind Association Response
1mo
Thank you for taking the time to feedback on your experience of working with Guide Dogs, and thank you for raising your concerns. This is not the environment nor the type of behaviour we would ever wish to condone or ignore, and the welfare of our dogs, colleagues and service users is of utmost importance to us.
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