The Guide Dogs for the Blind Association Reviews

Thank you for sharing your feedback. We’re pleased to hear that you experienced seeing the life-changing impact our dogs have on the people we support — this remains central to our work. We take feedback about leadership, staff experience and the use of funds seriously. We’re committed to creating a supportive environment and to continuously improve how we listen to and act on colleague feedback across the organisation. We appreciate you taking the time to share your perspective.

Thank you for sharing your feedback. We appreciate your recognition of the important work our teams do and the impact of our mission. We’re sorry to hear your concerns about decision-making and the recent structural changes. We recognise that change can create uncertainty and affect morale, and we are actively listening to feedback to better understand where improvements are needed. Your point about involving employees more closely is well taken, and we are continuing to look at ways to strengthen how we gather and act on colleague feedback. Thank you again for taking the time to share your views.