Friendly team but high turnover and burnout issues - Anonymous employee The Health Management Academy Employee Review

very invested in professional growth, lots of connections to healthcare industry

don't support remote work in all states

- The company has a strong mission and is clearly focused on continued growth - Many employees are smart, capable, and committed to the work - Long-tenured staff bring valuable institutional knowledge and established internal relationships

-The culture has shifted noticeably over the past 2-2.5 years, making the environment more challenging, particularly expressed by newer employees -Decision-making, especially during the spring and summer of last year, often felt reactive and loosely coordinated, with limited transparency. These knee-jerk changes created instability across teams and negatively impacted morale across different teams -Recent layoffs this past year or so across many teams were handled in a way that underestimated their broader impact on the organization. Beyond the immediate losses, they created lingering fear, reduced trust in leadership, and disrupted team cohesion and productivity -There is a clear imbalance in accountability. Long-term employees are often allowed to miss deadlines, avoid ownership, or pass work to others with little consequence, while newer employees (regardless of title) are held to much stricter standards -Employees who have been with the company longer (or mostly those who come from Advisory Board) appear to have a structural advantage when it comes to access, opportunities, and mobility, which can make it difficult for newer hires or non-AB to feel on equal footing -While the company emphasizes being “family-first,” this is applied inconsistently. In practice, some employees are able to repeatedly use family obligations as justification for not completing work, shifting responsibilities onto others without recognition or adjustment -Newer employees frequently receive limited training and onboarding support, yet are expected to perform at a high level immediately (Even though the onboarding period seems to be packed with information). Asking questions or raising concerns is not always met with support and can be interpreted negatively and used against you -Cross-team dynamics have become more political, with increased caution and defensiveness