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      Theory

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      Theory reviews

      Would never work for Theory Australia again - Retail Sales Assistant Theory Employee Review

      1.0
      16 May 2023
      Retail sales assistant
      Recommend
      CEO approval
      Business outlook

      Pros

      - 50% off as staff discount

      Cons

      - Pettiness from management, i.e. called in for a sick day (as a casual employee) and had my shifts cut for 2 weeks. This happened multiple times - Management with superiority complexes who talk down to staff (unless you're friends outside of work with them) - HR is for the employer not the employee so don't bother going to them for any help as they side with management

      Explore other reviews about Theory

      5.0
      29 May 2025
      Store manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Theory was an exceptional company to work for! Strong leadership team & great product.

      Cons

      There were a lot of marketing opportunities to better support the stores.

      Theory Response
      1y
      Thank you for taking the time to provide feedback on your experience at Theory. Your feedback will help us enhance our Company culture, processes, and employee experiences. We welcome you to contact the Head of HR directly, who would like to discuss your feedback further.
      3.0
      18 June 2026
      Full-time keyholder
      Recommend
      CEO approval
      Business outlook

      Pros

      Clients are usually lovely and have a strong passion for the brand.

      Cons

      Corporate teams seem to have a lot of different initiatives all the time all at once and things can get chaotic because of it. They also pull the sale lever too quickly and too frequently

      Theory Response
      1d
      Thank you for taking the time to provide feedback. Your feedback will support us in enhancing our Company culture, processes, and employee experiences. While we are pleased to hear that you recognize our clients have a strong passion for the brand, we would like to hear more about your corporate team's experience. We welcome you to contact the Global VP of HR directly, who would like to discuss your feedback further.
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