Theory Reviews

3.3

46% would recommend to a friend

(262 total reviews)

James Kelly

Not enough data to show CEO approval

20% positive business outlook

Theory has an employee rating of 3.3 out of 5 stars, based on 262 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Theory employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

262 reviews
1.0
16 May 2023
Recommend
CEO approval
Business outlook

Pros

- 50% off as staff discount

Cons

- Pettiness from management, i.e. called in for a sick day (as a casual employee) and had my shifts cut for 2 weeks. This happened multiple times - Management with superiority complexes who talk down to staff (unless you're friends outside of work with them) - HR is for the employer not the employee so don't bother going to them for any help as they side with management

1.0
19 Sept 2015
Recommend
CEO approval
Business outlook

Pros

great clothing discount (62%) and allowance.

Cons

This place is an absolute mess, I was so excited to start working there because of the name and clothes... until I actually started work. I was based out of their corporate offices in the Meatpacking District and I have never worked with a more juvenile group of people. A lot of backstabbing, lies, and obvious favoritism. The CEO Andrew Rosen needs to step down as he has no idea what direction he wants his brand to be. Clothes are severely overpriced with lack of quality, everything made in china, constant complaints from costumers about fit and clothes falling apart. Ridiculous turnaround, massive layoffs, everyone in fear of losing their job, negative work environment, and one of the worst HR departments I've ever seen. Horrible management as everyone has an opinion and things change so rapidly that it causes mass confusion within retail stores.

1.0
5 Mar 2023

You won’t love what you do anymore

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Unfortunately, there aren’t any to share.

Cons

- A culture that can take top talent and deteriorate their mental health and well being. The way employees, more specifically management, are treated by corporate should be a crime. - Severe micromanagement by corporate; Authoritative environment - Unprofessional and inconsistent (moods) communication from HR, not supportive or honest with store teams; questionable behaviors and transparency of complaints brought to HR’s attention; proper investigations not performed, exit interviews are conducted and not used to improve. -HR employees share confidential information with Store Managers with whom are “close friends” - Corporate employees are disrespectful when visiting stores, making unprofessional and accusatory comments causing an impact to moral; store team members not wanting to work when corporate visits; store leadership has to pick up the pieces to this behavior and be held accountable when vocalizing corporates impact on the team - Corporate takes no ownership to their impact on stores to protect themselves: merchandising for allocation, logistics, inventory control; other executive roles that directly “supports” stores exhibit poor leadership and professionalism - Sub-par learning & development, green talent placed in corporate roles that heavily impact people & performance, adding additional workload to store leadership - The reassessment of the organizations headcount every 6 months adds unproductive distractions to retail field and a selfish mindset from corporate in the fear of losing their jobs - Incredibly large divide between stores and corporate, felt by most, vocalized by those not there anymore. Interesting, isn’t it? - Store leadership told they are accountable for turnover even when sharing it’s caused by Corporate employee behaviors - Company only cares about the numbers. Not the people. - Cannot trust the intentions of those who speak for you when you’re not part of the discussion -Those that stay become a product of this environment, ultimately changing who they are as an individual, allowing for this culture to be viewed as normal. It’s unhealthy, concerning and unethical.

Theory Response
3y
Thank you for taking the time to review Theory on Glassdoor. We are sorry to read about your experience - we value all of our current and former employee's feedback and would welcome the chance to learn more about what specifically it was that was not positive during your time at Theory and how we could improve. Please feel free to contact HR to discuss anytime. We wish you the best.
Viewing 1 - 3 of 262 Reviews

Glassdoor has 295 Theory reviews submitted anonymously by Theory employees. Read employee reviews and ratings on Glassdoor to decide if Theory is right for you.