Wolf In Sheep's Clothing - Senior Broker Think Business Loans Employee Review

If you are able to hit the targets set then you may be able to earn a reasonable commission.

.The commission structure comprises of 7 targets which often change monthly based on rash decisions made by SLT who do not understand the consequence of these financially to sales agents . These targets more often than not contradict one another & are not aligned with the industry norm. . It is clear that management have favourites & special are arrangements are made to cater for these members of staff. . Toxic office culture seen throughout the business . Lack of experienced staff (training delivered is by staff without real experience doing the job), . Micromanagement styles throughout the business . In your role as a lending manager you are unable to attend events with lenders to forge working relationships (non front line members of staff are sent). Unlike any other company in the industry. . Targets are not customer centric. . Feedback is ignored & are rarely acted on. . High level of staff turnover (staff leave to do the same job at another company). . Scripted calls . No clear career progression or qualifications.

I left Think to return back to uni, this was a big decision because I was really enjoying it. I learnt a lot of useful sales skills and it generally improved my confidence in every day. They are growing very quickly and the leaders from Bionic are motivating, wanting everyone to really be part of successful team. There are good company benefits I never used them but they are there. the old lending managers complain about everything (all the time) but we are compensated extremely well. Training is good, and it seemed like it was all the time with changers in lender market but when selling a complicated product i understand it

Being split across different floors creates a divide, maybe try to introduce some more whole business nights out. Some of the work clothes people wear need to be addressed it’s not professional