It's not all bad, but it mostly is. - Chief Cat Herder ThinkOn Employee Review

2.0
21 July 2022
Recommend
CEO approval
Business outlook

Pros

Remote work first policy and flexibility with some managers Unlimited Vacation policy Great exposure to MSP technologies A company in a growth market, where any_one_ can make money There are some good leaders, and they do genuinly care, however they are outnumbered and consistently overruled

Cons

Below average market pay Executives and sales promise overly optimistic timelines to customers and often don't check feasibility with engineers. The business is then surprised by the failed results, and repeat the same mistakes are made over and over.... The organization does not learn from mistakes. Sometimes it's hillarious how badly designed something is, and you can't help but laugh. Risks and concerns are raised, then ignored. Alternatives are proposed, then rejected. Smart people are ignored, and failure is not reflected upon. The same mistkes are repeated. Testing? What's that? There' s no time for that nonsense! Documentation? What's that? There's no time for that nonsense! Executives rely on silver bullets and espouse pop business ideas without thinking through the impacts. This creates a confusing and dysfunctional work environment. Catchphrases such as "over communicate" are used, but executives then fail to communicate early and often. Some (not all) executives are out of touch. At a town hall, an executive began lecturing employees on "analysis paralysis", and blamed the lack of progress on projects on "spending too much time thinking". However, a common complaint from engineers is there is no clear plan, and often a conclusion is reached without first defining the problem. A hero mentality is rewarded by executives to solve customer fires. Then everything else falls apart, becuase we rallied to half the organization to sovle on problem (not an exaggeration!). There's a great review from that one customer .......followed by 10 customer complaints, angry partners, and the technical teams likely developing a drinking problem. Strong culture....of throwing work over the fence and little accountability. Some people have figured out how to coast, while others work long hours to pick up the slack. This causes stress and a sense of unfairness among the team. Executives ignore risks. Projects fail, customer fires appear. It's all preventable. (And I'm not saying that in hindsight. People have correctly predicted failures and issues). The blame game then begins. Sadness ensues. Anger and resentment brew. Multiple people have rage quit for reasons such as the above. Dozens of people have left for greener pastures. It's not all bad, but it mostly is

Explore other reviews about ThinkOn

5.0
9 Feb 2025
Recommend
CEO approval
Business outlook

Pros

Great Learning Opportunities "Working as a Marketing Specialist at ThinkOn has provided me with valuable learning experiences. The company encourages professional growth and offers opportunities to work on diverse projects." Collaborative Team Environment "The team at ThinkOn is very supportive and collaborative. Everyone is willing to share knowledge and help each other succeed, which makes the work environment enjoyable." Flexible Work Arrangements "ThinkOn offers flexible work options, which is a big plus for maintaining work-life balance. The company understands the importance of flexibility in today’s work culture."

Cons

Limited Career Advancement "While the role is great for gaining experience, there seems to be limited opportunities for career advancement within the marketing department. More clarity on growth paths would be helpful." Workload Can Be Unpredictable "At times, the workload can feel overwhelming due to tight deadlines and shifting priorities. Better workload management could improve the overall experience." Communication Gaps "There are occasional communication gaps between teams, which can lead to delays in project execution. Improving inter-departmental communication would be beneficial."

4.0
24 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Good hours, with solid team members and flexible vacation time

Cons

More opportunities to interact with others in the company

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