Great company with fantastic management, but tough customers - Store Manager Thorntons LLC Employee Review

4.0
24 Apr 2026
Recommend
CEO approval
Business outlook

Pros

My regional managers were fantastic. Worked with some really good general managers. Thorntons just all around was a great company. Their system was very high tech in comparison to other gas stations.

Cons

Mainly for the area the guests were not pleasant. It made it harder to keep a fully reliable team because the customers were mean.

Explore other reviews about Thorntons LLC

5.0
12 July 2025
Recommend
CEO approval
Business outlook

Pros

Great Pay Senior Leadership really cares Team Work Training Does the right thing

Cons

Consistent leadership changes Consistent communication

1.0
26 Apr 2025
Recommend
CEO approval
Business outlook

Pros

Night time hourly pay and not having to deal with the insufferable management until the last part of your shift

Cons

So you work with one other person it's exhausting when they don't pick up their share of work i kill myself nightly cleaning the whole store by myself while coworkers leave me there alone and leave the premisis and take multiple hour long breaks a night , management I don't even want to get started. Horrible just awful. Make sure you don't have good work ethic working here or you will end up resenting EVERYONE. Sick days ? What are those? there's literally like 6 employees that work here you get reprimanded for calling in sick because there aren't enough people here to cover and everyone is exhausted and overworked management doesn't care. Open door policy ? Not here. They wanna do the bare minimum and don't want to hear or talk about the real issues or what needs to be fixed.

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