Good tech, bad culture/people... - Anonymous employee ThoughtSpot Employee Review

2.0
9 Mar 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Technology and product are solid. Customers love it. Wage and benefits are good. People in the field work together fairly well although some have their protected little islands. Could be a great money making opportunity if you're ruthless, willing and able to take a risk and you can deal with the politics.

Cons

Just a horrible company culture. There are a lot of buzz principles flying around like "selfless excellence" but in reality it's excellence in mediocrity and politics. Often startups preach a fail often and early strategy...ThoughtSpot does this with people. Sometimes as soon as 1 month in, talks are happening about letting go a new hire. Granted if this were an isolated case it could be about the employee, but with multiple people clearly something else is going on. Some good leaders left and some others were let go. Beyond my personal opinion, just look at their actions. Recently the CEO did an interview on how to scale to a billion and he openly talked about replacing and changing out people for the different stages of growth...like he was talking about office furniture. Personal development and growth, or training weren't mentioned. Or just see how HR provides a stock answer on here to each negative review. It's ice cold.

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ThoughtSpot Response
8y
I appreciate your feedback-- I see how HR responses can look stock though our CEO and myself are reading each one and investing time to figure out how we can learn and improve. It can be challenging to respond specifically to anonymous feedback. So I encourage you to reach out to me individually to share any additional details so I can followup and make sure we don't make the same mistakes again. If you don't have my personal email please request it at hello@thoughtspot.com. And if you don't wish to do so, that is ok too, and we wish you the best of luck.

Explore other reviews about ThoughtSpot

5.0
24 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Company going through hyper growth. Ability to change with market conditions. Company is building a culture based on values, commitment to success and it's employees. -Free lunch in office!!

Cons

As with any startup, there is a lot to do!! However, we have challenging and exciting opportunities to help customer solve their problems

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ThoughtSpot Response
1mo
Hearing this from someone in Finance, where the work is demanding and the margin for error is small, genuinely means a lot. The fact that you're experiencing the culture as values-driven and not just values-stated is exactly what we're working hard to build. The pace is real and so is the opportunity, and we're glad that combination is landing as energizing rather than exhausting. Thanks for taking the time to share this.
2.0
17 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- good team members and peers in mid-senior management - flexible time off (sort of) - amazing product - great tools for building with AI

Cons

- burnout culture: "intensity" is a core value that plays out as burning people out, We've lost some good people over this. - when execs ask for feedback, and people are honest, they gaslight the folks giving feedback to minimize and dismiss the issues raised. - the week between Christmas and New Year's used to be company wide time off. Now it has to be approved by management. There were clearly some executives who wanted this to happen because they couldn't stand giving the whole team time off at once. See burnout comment above. - impulsive and reactive CEO. Fire drills every week that derail current projects. Downstream, we get harpooned by our direct C-level for not meeting deadlines. Other items have to be deprioritized in order to accommodate his urgent requests; there's no way around this.

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