Effective Product, Rough Execution - Sales ThoughtSpot Employee Review

2.0
29 July 2018
Recommend
CEO approval
Business outlook

Pros

The product demonstrates better than any technology I've ever seen. It is a fantastic product, no one asked for, so the key is evangelism. No one has this budgeted, no one is looking for this, and it generally isn't a "problem" to be solved. However, a really great line item for existing BI practices and is received well at the business side. Good luck on procurement!

Cons

This is a technology company focused on the NOW. Very little focus on the next few quarters or year. If there is a plan, it leads to my second biggest Con, zero communication, and even less transarency. People come and go here like a revolving door, and no one knows for weeks or months, including VP-level talent. Decisions are made and they depend heavily on rumors and conjecture to tell the story. If your efforts aren't around immediate revenue attainment, you are at risk. We are looking for our third head of Sales in 19 months.

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ThoughtSpot Response
7y
Hello, your feedback is much appreciated. As a tech start-up, we're always trying to learn and adjust with agility, which does mean change and ambiguity. We are working on improving transparency so the whole team can be more aware of the intentionality behind the changes. We will continue to improve on this front.

Explore other reviews about ThoughtSpot

5.0
24 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Company going through hyper growth. Ability to change with market conditions. Company is building a culture based on values, commitment to success and it's employees. -Free lunch in office!!

Cons

As with any startup, there is a lot to do!! However, we have challenging and exciting opportunities to help customer solve their problems

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ThoughtSpot Response
1mo
Hearing this from someone in Finance, where the work is demanding and the margin for error is small, genuinely means a lot. The fact that you're experiencing the culture as values-driven and not just values-stated is exactly what we're working hard to build. The pace is real and so is the opportunity, and we're glad that combination is landing as energizing rather than exhausting. Thanks for taking the time to share this.
2.0
17 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- good team members and peers in mid-senior management - flexible time off (sort of) - amazing product - great tools for building with AI

Cons

- burnout culture: "intensity" is a core value that plays out as burning people out, We've lost some good people over this. - when execs ask for feedback, and people are honest, they gaslight the folks giving feedback to minimize and dismiss the issues raised. - the week between Christmas and New Year's used to be company wide time off. Now it has to be approved by management. There were clearly some executives who wanted this to happen because they couldn't stand giving the whole team time off at once. See burnout comment above. - impulsive and reactive CEO. Fire drills every week that derail current projects. Downstream, we get harpooned by our direct C-level for not meeting deadlines. Other items have to be deprioritized in order to accommodate his urgent requests; there's no way around this.

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