A deeply exclusionary environment - Account Executive ThoughtSpot Employee Review

2.0
14 May 2025
Recommend
CEO approval
Business outlook

Pros

Some technically talented individuals on other teams that were great to work with. Product is interesting if you're passionate about data. Great for sharpening skills on sales methodologies.

Cons

The work culture fostered exclusion, favouritism, and what I would describe as mobbing, where certain individuals, often those who didn’t fit the dominant or “preferred” mould, were subtly but persistently marginalised. This showed up in the form of exclusion from discussions, general disinterest in connecting, and being left out of social gatherings. Team dynamics were dominated by a clique-like group, and while management would occasionally organise team activities to create the appearance of unity, they made no effort to address the underlying cultural issues. Beyond the toxic culture, management failed on several fronts including hiring effectively, supporting new hires, and providing equal treatment. As a new joiner, expect to ramp up on your own with very little formal onboarding or structured support. Leadership often behaved in offensive and inappropriate ways - for example, imitating accents and blatantly favouring specific team members who fit the “preferred” mould, particularly around lead distribution. When concerns were raised in an attempt to be constructive, meaningful solutions were rarely (if ever) pursued and excuses usually made. It was clear that speaking up was not preferred. Joining this company was, for me, the worst decision I could have made for my mental health. I share this not out of bitterness, as I gained some valuable learning during my time there, but as a caution especially to those from underrepresented backgrounds. If you represent a minority, my advice is to ask tough questions about culture, support, and inclusion before accepting a role here.

Explore other reviews about ThoughtSpot

5.0
24 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Company going through hyper growth. Ability to change with market conditions. Company is building a culture based on values, commitment to success and it's employees. -Free lunch in office!!

Cons

As with any startup, there is a lot to do!! However, we have challenging and exciting opportunities to help customer solve their problems

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ThoughtSpot Response
1mo
Hearing this from someone in Finance, where the work is demanding and the margin for error is small, genuinely means a lot. The fact that you're experiencing the culture as values-driven and not just values-stated is exactly what we're working hard to build. The pace is real and so is the opportunity, and we're glad that combination is landing as energizing rather than exhausting. Thanks for taking the time to share this.
2.0
17 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- good team members and peers in mid-senior management - flexible time off (sort of) - amazing product - great tools for building with AI

Cons

- burnout culture: "intensity" is a core value that plays out as burning people out, We've lost some good people over this. - when execs ask for feedback, and people are honest, they gaslight the folks giving feedback to minimize and dismiss the issues raised. - the week between Christmas and New Year's used to be company wide time off. Now it has to be approved by management. There were clearly some executives who wanted this to happen because they couldn't stand giving the whole team time off at once. See burnout comment above. - impulsive and reactive CEO. Fire drills every week that derail current projects. Downstream, we get harpooned by our direct C-level for not meeting deadlines. Other items have to be deprioritized in order to accommodate his urgent requests; there's no way around this.

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