Pros
Best in class app control
Cons
Bit of a mess from the top down. The Australian office has only been operating for around 7 months, and roughly 9 people have already left from a team of about 15, close to two thirds of the workforce. There are genuinely good people in the business, but senior leadership has let the team down significantly. Leaders either have limited sales leadership experience or none at all, and it shows in how the team is run. There’s no structure, no real training or ongoing support, and account ownership is chaotic. It’s essentially whoever logs an account first owns it, even if someone else already has an established relationship. Globally, only around 27% of reps are hitting quota. There’s no go to market plan beyond high volume cold outreach. Management actively encourages reps to call up CISOs and CTOs and ask them if they want a free water bottle — this isn’t a joke. They genuinely believe this is a lead generation tactic. The culture is heavily micromanaged. It’s a mandatory 5 days in the office with no flexibility, and even being a few minutes late in the morning or slightly late back from lunch can become a point of discussion. Despite branding itself as a “centre of excellence,” it feels more like a high-pressure call environment focused purely on activity metrics. Hiring and keeping staff is clearly becoming a challenge given the turnover and working model. At the same time, management often seems more focused on internal politics, including whispering with receptionist and openly complaining about engineers within earshot of the whole office. There are monthly all-hands meetings where the CEO randomly selects two employees to pitch ThreatLocker against each other in front of the entire company. If your pitch is not strong enough, you’re expected to return the following month and do it again. It feels less like product knowledge and more like ritual humiliation. Would only consider if you’re looking for a very rigid, micromanaged, high-volume outbound sales environment.