Executive Support Specialist - Anonymous employee TicketNetwork Employee Review

3.0
2 Feb 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Ability to work in other departments and find your fit was built into the role of Executive Support Specialist, which was definitely great to have. I was given opportunities to prove myself and get involved in ways that were interesting to me. They went out of their way to provide fun events and free food for employees to enjoy.

Cons

Sometimes the projects and tasks were mundane for my position, and they were difficult to really prove yourself and set yourself apart. However, they were at least communicated clearly so I knew what I was getting myself into. I thought as an avid sports and music fan, I'd enjoy being a part of the industry. Not so much when you see the ugly truth behind fostering a secondary ticketing marketplace, with backhanded tactics that circumvent the box office and immediately mark up ticket prices for popular events. I found this a tough pill to swallow personally because it's hurting fans and artists in the long-run, and companies like TN are benefitting from artist's success and creativity with no kick-back to them. Walking down the halls of the place is depressing. It was all gray walls, cubicles (this may have changed since 2013) but at the time there was no sign that the company was involved in such a fun industry (live events). I didn't like how the different rooms and areas made it a very silo'd between departments, not much interaction between different teams.

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5.0
19 Mar 2024
Recommend
CEO approval
Business outlook

Pros

benefits, culture, team style, options at work like gym and food

Cons

the subject matter is a little sketch

2.0
18 June 2026
Recommend
CEO approval
Business outlook

Pros

Working remotely is good, better than on site.

Cons

Face value verses market value on tickets. The all sales final policy.

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