Good People, Poor Leadership - Marketing Ticketmaster Employee Review

2.0
8 July 2026
Recommend
CEO approval
Business outlook

Pros

The main perks are the hybrid work model, health insurance, and extra paid time off around Christmas, although when you can take that leave often depends on your team's workload. As a global company, it also offers exposure to cross-functional projects and collaboration with international teams.

Cons

Frequent reorganizations and periodic layoffs create uncertainty. Marketing is often understaffed, with ongoing headcount and resource constraints and a "do more with less" mentality. Micromanagement and inconsistent leadership can limit autonomy. Career progression opportunities are also limited.

Explore other reviews about Ticketmaster

5.0
6 May 2026
Recommend
CEO approval
Business outlook

Pros

Good wlb and remote work

Cons

Recent management change with saumil has triggered bunch of layoffs

2.0
11 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Benefits were great across the board. Any kind of help and support you'd need, they probably had it.

Cons

I was laid off for no reason after more than five years because they're "flattening layers, consolidating ownership, changing how teams are structured and ensuring that we put more energy behind specific initiatives." Or at least, that's what Saumil Mehta said. We've had record profits YOY, and quarterly earnings show nothing but growth. But perhaps that's because they keep firing people before giving them bonuses. Absolutely disgusting behavior from a company, and unfortunately, everyone saw the handwriting on the wall as soon as Saumil Mehta stepped in. Ticketmaster used to prioritize employees AND its users. Now all they see are dollar signs, and to be quite frank, I'm glad to be rid of them.

6
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