Toxic, STAY AWAY - Client Advisor Tiffany & Co. Employee Review

1.0
18 Apr 2022
Recommend
CEO approval
Business outlook

Pros

The only pro is the discount.

Cons

2/3 of Tiffany has been fired or quit during the LVMH acquisition. This alone should prove to you how toxic the working conditions are. The whole management team is brainwashed by the current president of company. Managers that used to be supportive and would go out of their way to build you up, are now robots who could care less if you worked there or not. The managers lack empathy and refuse to see you as a real human with a life outside of work. You are often expected to work 6 days straight. If you are closing you can expect to be at the store till 9pm. If you are opening, you must come in 30 minutes early as there are mandatory meetings. Your schedule often gets changed around last minute and you are expected to comply. You will get your schedule the last few days of the month for the upcoming month, not allowing you make any plans. We were also told, “Never book any non-fundable tickets or make any plans before getting the schedule”. The sales plan is insanely high and there is zero support from the management teams. Management steals clients from client advisors to make themselves look good and make themselves appear useful. Also there is 1.75% commission cap that USED TO BE 4%. Please stay away from the Flagship. My advice would be to go to a smaller branch store instead (soho, Wall Street, Hudson yards etc).

Explore other reviews about Tiffany & Co.

5.0
19 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Communicative and thorough hiring and training process, excellent starting pay and benefits for apprentices. Company is receptive to feedback.

Cons

Inflexible and sometimes rigorous hours for the location I worked

3.0
18 June 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits and discounts. Beautiful product. Tools and resources are easy to use and locate.

Cons

After being acquired by LVMH, the company has turned to a primarily KPI-focused approach to training and coaching employees. They no longer offer in-depth training for new hires or continued learning for current employees. Major focus is placed in selling high jewelry and commission rates are low compared to other Maisons.

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Tiffany & Co. Response
4d
Thank you for your thoughtful feedback. We’re glad the day-to-day offerings served you well. Investing in our people’s growth and recognizing their contributions remain top priorities, and inputs like yours help us strengthen them.
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