The Best and the Worst - Anonymous employee TimePayment Employee Review

3.0
20 Oct 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good product, good benefits, plenty of parking, a new computer system in the works. Public transportation nearby. "The District" in Burlington MA is becoming a trendy night spot.

Cons

I will do my best to not self-identify. These reviews describe an alternate universe. TPC has the best and the worst people working here. There is a contingent of long-term employees who do everything possible to sabotage the newcomers who've worked here 2 years or less. These newer people are sincerely trying to change things for the better. The product is solid. Leasing contracts are air tight and always hold up in court. The real problem is in the Collections area (called 'Customer Service') where they churn through Collectors at a shameful 95% turnover rate. Awhile back, we had an employee satisfaction survey. Predictably, the managers who take great joy in firing people were exposed. Their arbitrary performance goals were hung out to dry. However, the old guard prevailed and the offending managers were promoted. It's too bad. These problems can be readily fixed. Also, performance goals company-wide need to be freely agreed upon by employees. Currently, performance goals are chiseled in stone and trickle down from on high.

Explore other reviews about TimePayment

5.0
29 June 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The people at TimePayment were all-around great people to work with. Out of all the companies I've worked for, none have been such a strong team as what I experienced there. The benefits were excellent, the employee incentives and recognition were the best of any company I've ever worked for. I would work there again in a heartbeat!

Cons

They expect a lot from their employees and I wanted to a better work/life balance, and I realized I had to completely change industries to achieve that.

3.0
8 Apr 2025
Recommend
CEO approval
Business outlook

Pros

Good people to work with daily.

Cons

Pay is on the lower side

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