Sales - Anonymous employee Toast Inc Employee Review

5.0
21 Nov 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Toast is a challenging, fun, & exciting place to work. There seems to be a lot of career growth potential as the company is rapidly growing and generating major interest from well-known restaurants. Decent training. Very diverse office with a fun culture and very intelligent employees. Real ability to make six figures in sales. Very good products with the unique advantage of being one of the few restaurant specific POS systems. Pretty good salary & commissions - lots of ways to make commission. Money spent in marketing to generate inbound leads for the reps and good marketing material. Lots of work from home or field positions available. Friendly & caring management. Unlimited PTO & casual/flexible work environment.

Cons

There is A LOT to learn and it takes a lot of time researching plus trial & error to know all the features, policies & options. Growing at a very fast pace means that some of the sales processes are a bit disorganized and/or it takes involving a ton of people to get questions answered. The health insurance has a HUGE deductible so even though I pay for it, I can't really afford to use it - I think they are looking into other options for 2017. Definitely not a 9-5 but you can achieve a pretty good work/life balance.

Explore other reviews about Toast Inc

5.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

Flexible hybrid work, great culture working for the company, benefits and pay is pretty good as well

Cons

Can feel hard to move within the company as opportunities don't open up often for specialist to move upwards

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Toast Inc Response
1w
We appreciate you sharing a candid review with us. We’re delighted that the culture and benefits are resonating with you. We'd recommend reaching out to your People Success Partner to discuss your feedback further.
4.0
8 June 2026
Recommend
CEO approval
Business outlook

Pros

-Strong pay (if you hit your numbers) -Ambitious goals that challenge you -Competitive landscape that will force you to get better beyond exclusively selling -Founders still very involved and very visible to the company and employees -Team cultures are always strong -For sales, you always get in touch with prospects, which is an underrated pro -When leadership promotes internal mobility and career development they mean it and support it

Cons

-Numerous Sales teams that share the same markets/TAMs. Customers and prospects get exhausted of outreach - Since going public, the goal posts keep moving forward even if 60% of the org hit goal. -A number of core leaders have left, new ones still learning the ropes which was hindering the orgs and teams

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