Growth Up and Down - Regional Implementation Manager Toast Inc Employee Review

5.0
28 Mar 2019
Recommend
CEO approval
Business outlook

Pros

I started with the company while they were still growing like crazy in a field implementation role. I loved the ability to still be “in” the service industry, while not having to deal with the static confines of the service industry. You can tell that everyone you work with is passionate about customer success. Legacy companies struggle to be flexible enough to handle our dynamic industry. I love the fact that Toast has regionalized in order to allow us to be flexible in competitive markets.

Cons

Brick and mortar is no longer needed to support successful remote teams but if you aren’t in Boston you will have a hard time keeping up.

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Toast Inc Response
7y
I’m so happy that you’ve grown your career with us! Toasters' passion for customer success is so inspiring. I look forward to working together to create more raving fans and successful restaurants! - Emmanuelle Skala, SVP Customer Success

Explore other reviews about Toast Inc

5.0
10 June 2026
Recommend
CEO approval
Business outlook

Pros

Fantastic company culture and excellent, full support from a highly collaborative cross-functional team that genuinely wants to see enterprise deals succeed. Overall, it is well inclusive and supportive company culture.

Cons

Rapidly changing product landscape can occasionally make cross-functional alignment a bit complex.

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Toast Inc Response
2d
We truly appreciate you taking the time to share your thoughts! It's fantastic to know that you’re enjoying your time at Toast. We're proud to have Toasters like you driving our success!
4.0
8 June 2026
Recommend
CEO approval
Business outlook

Pros

-Strong pay (if you hit your numbers) -Ambitious goals that challenge you -Competitive landscape that will force you to get better beyond exclusively selling -Founders still very involved and very visible to the company and employees -Team cultures are always strong -For sales, you always get in touch with prospects, which is an underrated pro -When leadership promotes internal mobility and career development they mean it and support it

Cons

-Numerous Sales teams that share the same markets/TAMs. Customers and prospects get exhausted of outreach - Since going public, the goal posts keep moving forward even if 60% of the org hit goal. -A number of core leaders have left, new ones still learning the ropes which was hindering the orgs and teams

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