Great company, high stress sales - Account Executive Toast Inc Employee Review

4.0
20 May 2019
Recommend
CEO approval
Business outlook

Pros

Great company culture that makes you feel like you are part of something important and special! If you have a passion for hospitality and technology this is the perfect job to consult restaurants. The product is high quality solutions for restaurant operators so you can stand behind it. The company puts a lot of effort into training and continued education on product and internal processes to assist in your success.

Cons

Stress! High pressure quota driven sales makes you feel like you are just a number and you are only as good as your last month. Extreme micromanagement happening in some cases. Expected to work round the clock so difficulty in work/life management aspect.

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Toast Inc Response
6y
Thank you for sharing this candid feedback. As we grow and scale the sales org, this is definitely something that we will be working to improve. We want to ensure that the Toast experience is consistent for all sales reps. Please continue to share this feedback through our weekly pulse surveying tool and don’t hesitate to reach out to me directly as well. I appreciate all your hard work and contributions to the success of our team! - Jonathan Vassil, SVP Sales

Explore other reviews about Toast Inc

5.0
10 June 2026
Recommend
CEO approval
Business outlook

Pros

Fantastic company culture and excellent, full support from a highly collaborative cross-functional team that genuinely wants to see enterprise deals succeed. Overall, it is well inclusive and supportive company culture.

Cons

Rapidly changing product landscape can occasionally make cross-functional alignment a bit complex.

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Toast Inc Response
1d
We truly appreciate you taking the time to share your thoughts! It's fantastic to know that you’re enjoying your time at Toast. We're proud to have Toasters like you driving our success!
4.0
8 June 2026
Recommend
CEO approval
Business outlook

Pros

-Strong pay (if you hit your numbers) -Ambitious goals that challenge you -Competitive landscape that will force you to get better beyond exclusively selling -Founders still very involved and very visible to the company and employees -Team cultures are always strong -For sales, you always get in touch with prospects, which is an underrated pro -When leadership promotes internal mobility and career development they mean it and support it

Cons

-Numerous Sales teams that share the same markets/TAMs. Customers and prospects get exhausted of outreach - Since going public, the goal posts keep moving forward even if 60% of the org hit goal. -A number of core leaders have left, new ones still learning the ropes which was hindering the orgs and teams

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