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      Toast Inc

      Engaged employer

      Toast Inc reviews

      Best career move I’ve made - Onboarding Consultant Toast Inc Employee Review

      5.0
      17 June 2021
      Onboarding consultant
      Recommend
      CEO approval
      Business outlook

      Pros

      I’ve worked for large, well known, very established corporations for years. I left these companies because they made you feel like nothing but a number. I was hired at Toast in the past month and I can confidently say this is the best career move I’ve ever made. The people have been wonderful. Even my husband hears a difference on my Zoom meetings - he says everyone sounds positive and upbeat. Only a few weeks in and it couldn’t be more apparent that Toast genuinely cares about their employees. They’re innovative, creative, empower their employees, encourage time off, are constantly growing and look out for their people. This feels like home already and I see myself here for the long haul.

      Cons

      Learning virtually is always a challenge but the people are supportive and want you to succeed. I don’t see any cons so far. Some may consider the constant change a challenge - but I see it as a positive. Be ready to be agile and pivot on processes, they’re open to new ideas and not a lot of red tape, allowing employees to be innovative and provide feedback for improvement.

      avatar
      Toast Inc Response
      4y
      Wow- I loved reading this review! Thank you so much for sharing all the things that you love about your Toast experience. I appreciate your perspective on virtual learning- I certainly agree that it can be challenging. We are building out the CS Enablement team and they will be focused on ensuring our CS'ers have the knowledge, skills and tools to do their jobs successfully and thrive. I am please to read your positive comments around the tools and resources we've provided. We know how crucial it is to set everyone up for success. I can't wait to see all of the great things that you accomplish at Toast! - Emmanuelle Skala, SVP of Customer Success

      Explore other reviews about Toast Inc

      5.0
      10 June 2026
      Strategic account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      Fantastic company culture and excellent, full support from a highly collaborative cross-functional team that genuinely wants to see enterprise deals succeed. Overall, it is well inclusive and supportive company culture.

      Cons

      Rapidly changing product landscape can occasionally make cross-functional alignment a bit complex.

      avatar
      Toast Inc Response
      12h
      We truly appreciate you taking the time to share your thoughts! It's fantastic to know that you’re enjoying your time at Toast. We're proud to have Toasters like you driving our success!
      4.0
      8 June 2026
      Sales manager
      Recommend
      CEO approval
      Business outlook

      Pros

      -Strong pay (if you hit your numbers) -Ambitious goals that challenge you -Competitive landscape that will force you to get better beyond exclusively selling -Founders still very involved and very visible to the company and employees -Team cultures are always strong -For sales, you always get in touch with prospects, which is an underrated pro -When leadership promotes internal mobility and career development they mean it and support it

      Cons

      -Numerous Sales teams that share the same markets/TAMs. Customers and prospects get exhausted of outreach - Since going public, the goal posts keep moving forward even if 60% of the org hit goal. -A number of core leaders have left, new ones still learning the ropes which was hindering the orgs and teams

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