Great job, great company, grueling - Sales Account Executive Toast Inc Employee Review

5.0
2 Sept 2022
Recommend
CEO approval
Business outlook

Pros

Fantastic culture, lots of internal growth, encouragement from leadership to grow your career, and surprisingly you don't get stuck in sales here either. It's good money once you start making it and it's a fantastic product and sales organization. The work is fulfilling and makes an impact and builds on itself. Sabbatical, unlimited pto, flexible work hours.

Cons

The expectations of you are pretty insane. Max effort on all fronts at all times. The work-life balance is considered a work-life blend because everyone works a million hours a week. Its hard on your relationships to be married to your job. It's not the workaholic culture that is promoted, it's a culture that promotes being"passionate about what we do" above all else. Even life outside of the job which is pretty rough. Expectations are extremely high and never ending. Lots of burnout

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Toast Inc Response
3y
Thank you for sharing this feedback. While I'm happy to see that there are many aspects of your Toast experience that you're enjoying, I am disappointed in your remarks around work/ life balance. We know that this role can be challenging, so we have tried to implement many new programs and resources to encourage a better work/life blend. If you do not feel like you're able to take advantage of these options, please reach out to me, your manager, or your People Success Partner. We are all here to help you thrive. - Joe Starzec, VP of Sales

Explore other reviews about Toast Inc

5.0
10 June 2026
Recommend
CEO approval
Business outlook

Pros

Fantastic company culture and excellent, full support from a highly collaborative cross-functional team that genuinely wants to see enterprise deals succeed. Overall, it is well inclusive and supportive company culture.

Cons

Rapidly changing product landscape can occasionally make cross-functional alignment a bit complex.

4.0
8 June 2026
Recommend
CEO approval
Business outlook

Pros

-Strong pay (if you hit your numbers) -Ambitious goals that challenge you -Competitive landscape that will force you to get better beyond exclusively selling -Founders still very involved and very visible to the company and employees -Team cultures are always strong -For sales, you always get in touch with prospects, which is an underrated pro -When leadership promotes internal mobility and career development they mean it and support it

Cons

-Numerous Sales teams that share the same markets/TAMs. Customers and prospects get exhausted of outreach - Since going public, the goal posts keep moving forward even if 60% of the org hit goal. -A number of core leaders have left, new ones still learning the ropes which was hindering the orgs and teams

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