"Terrible Company That Damages Your Career and Mental Health" - CX Specialist Toast Inc Employee Review

1.0
28 Jan 2025
Recommend
CEO approval
Business outlook

Pros

You get a steady salary, but it can feel like being stuck in a routine, with little freedom or respect, as if you're not valued beyond just doing the work."

Cons

This has been one of the most disappointing companies I've ever worked for. They hire you full-time, only to lay you off once they've used your skills for their benefit. There's a complete lack of humanity and work-life balance, they pressure you to resign, or they threaten to terminate you. Be wary of their so-called benefits and salary offers; in the end, you’ll be left without a job once you’ve been used

Explore other reviews about Toast Inc

5.0
10 June 2026
Recommend
CEO approval
Business outlook

Pros

Fantastic company culture and excellent, full support from a highly collaborative cross-functional team that genuinely wants to see enterprise deals succeed. Overall, it is well inclusive and supportive company culture.

Cons

Rapidly changing product landscape can occasionally make cross-functional alignment a bit complex.

4.0
8 June 2026
Recommend
CEO approval
Business outlook

Pros

-Strong pay (if you hit your numbers) -Ambitious goals that challenge you -Competitive landscape that will force you to get better beyond exclusively selling -Founders still very involved and very visible to the company and employees -Team cultures are always strong -For sales, you always get in touch with prospects, which is an underrated pro -When leadership promotes internal mobility and career development they mean it and support it

Cons

-Numerous Sales teams that share the same markets/TAMs. Customers and prospects get exhausted of outreach - Since going public, the goal posts keep moving forward even if 60% of the org hit goal. -A number of core leaders have left, new ones still learning the ropes which was hindering the orgs and teams

See reviews by: Helpful|Rating|Date|All