Beware - Buyer Toysmith Employee Review

1.0
9 Nov 2018
Recommend
CEO approval
Business outlook

Pros

Toys are supposed to be fun, right?

Cons

The department I work in cannot effectively carry out their duties, we get little support. Inconsistent management practices. Lack of direction at times is crippling to the company. Immature and reactionary treatment of employees. HR powerless as a change agent (they would initiate change if they could!).

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Toysmith Response
5y
UPDATE - I am very sorry to hear of your negative experience while working with Toysmith. I am the new HR Director for the company and I 100% invested in ensuring our employees feel supported and consistency is implemented. 7/18/22 Several positive changes to increase efficiency and effectiveness have been implemented since November, 2018. Moving forward, the team is aligned in achieving our shared strategic goals while we continue to provide both: internal support to team members and a gold standard of service delivery to our customers whom we partner with to grow their business.

Explore other reviews about Toysmith

5.0
27 June 2025
Recommend
CEO approval
Business outlook

Pros

The company is entering an exciting new chapter under our recently appointed CEO. Their fresh ideas, energy, and clear vision are already creating momentum across the business. It is refreshing to see leadership so focused on innovation, accountability, and building a winning culture. There is a real sense of drive and opportunity right now for those who want to be part of shaping the future. Pros: 1. New leadership bringing energy and clear direction 2. Renewed focus on innovation and growth 3. Increased transparency and accountability 4. Great opportunity to contribute and make an impact

Cons

1. Change always brings some uncertainty, but the direction feels very positive. 2. High expectations, but they come with the opportunity to grow.

1.0
10 July 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There are some fun people who work there

Cons

The new CEO and leadership team don’t seem to understand what it’s like for the people actually doing the work and they don't care anyways. They make big choices without asking others, and it feels like they don’t listen. Plans change a lot, and staff are expected to keep up without asking questions and if they decide they don't need you, they won't think twice about getting rid of you. Staff give feedback, but the CEO doesn't want to hear from anyone unless they agree with him.

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