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Transamerica

Part of Aegon

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Good company - Customer Service Representative Transamerica Employee Review

4.0
3 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Work/life balance, yearly, quarterly and monthly bonus opportunities. Pension and 401k available! WORK FROM HOME

Cons

Management hovers. Not much else to say. Have to work in call center for 1 year before transferring to another department.

Explore other reviews about Transamerica

5.0
18 Mar 2026
Recommend
CEO approval
Business outlook

Pros

- PTO - Benefits - Work Environment - Pay

Cons

- Org changes are frequent

2.0
5 June 2026
Recommend
CEO approval
Business outlook

Pros

great account management team. Great bosses. pension. decent benefits. managers allow flexibility.

Cons

the account managers are the only ones held accountable. other departments don't answer emails for weeks, don't do their jobs and no one in upper management cares. directly effects account managers so you get yelled at by clients and brokers a lot. don't get paid enough to do the job of the account manager and take on the other departments work.

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