Higher pay but poor management leads to burnout and misery - Patient Care Coordinator Transcarent Employee Review

3.0
4 June 2026
Recommend
CEO approval
Business outlook

Pros

-higher pay than average -friendly colleagues -good training leads -ability to be cross trained in different departments & learn new skills -over time offered consistently -open to new ideas and workflows

Cons

-management overworks the best employees that leads to burnout -everyone is miserable and overworked and not promoted for YEARS but stay because the pay is better than other remote companies

Explore other reviews about Transcarent

5.0
11 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Very supportive team and manager, got a lot of support and loved working there!

Cons

None come to mind right now

3.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

friendly team, lots of training and support, remote/ hybrid work, CEO is very inspiring

Cons

Once Transcarent acquired Accolade, they started turning into Accolade - they took on Accolades policies, accolades phone systems which were outdated and it was more work than systems we were originally using. After leaving Transcarent I noticed job posting for health guide positions had lower salaries and aligned more with how accolade paid their employees.

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